Subaru Ascent parked in front of the Hello Subaru of Temecula service center
HELLO SERVICE · PICK-UP & DELIVERY

We’ll come to you.Your day keeps moving.

We pick up your Subaru wherever you are, whether that’s home, work or school, service it here, and bring it back. Follow your driver on a live map both ways.

How it works

Four steps. Zero trips to the dealership.

Schedule online

Choose Pick-Up & Delivery, a time, and any address within 15 miles.

Track your pick-up

Watch your Hello Subaru driver on a live map, then meet them for a quick key handoff.

See what we see

Get a Direct-to-Tech video, approve items from your phone, and text your advisor with any questions.

Track it home

Follow your Subaru back in real time. It arrives serviced and ready to go.

Arriving in 8 min
Your Hello Subaru driver is on the way to pick up your Outback.
Your driverHello Subaru of Temecula
Live tracking

Know exactly where your Subaru is.

Just like tracking a delivery, you’ll get a link to follow your driver’s location and ETA in real time, on the way to you and on the way back.

  • Real-time map and ETA
  • Text or call your service advisor anytime
  • Direct-to-Tech inspection video while it’s here
The same Hello service

Expert care. None of the waiting room.

Your Subaru is driven by our own Hello Subaru drivers and porters, not a third-party app, and still gets our Subaru-trained technicians, Genuine Subaru Parts and our Fix-It-Right Guarantee. Need a vehicle while yours is here? Loaners are available, subject to availability.

Subaru-trained techsGenuine Subaru PartsFix-It-Right GuaranteeLoaners availableHello Subaru drivers
Subaru-trained technician inspecting brakes on a lifted SubaruSubaru vehicles being serviced in the Hello Subaru service bays
Meet your drivers

Real people from our own team.

Every pick-up and delivery is handled by a Hello Subaru of Temecula team member, never a third-party app. Here are the friendly faces you might meet.

Nestor Archila
Dean Hellweg
Wayne Listoe
Gene Siewert
Art Skerret
Ethan Fomai
Caleb Yancy
Xavier Servin
James Flores
Where we pick up

Anywhere within 15 driving miles of our service center.

Home, the office, school or the gym. If it’s within a 15-mile drive of Hello Subaru of Temecula, we’ll meet you there.

$39.99 round-trip pick-up & delivery fee per visit. Near the edge of the map? Text our service team to check your address.

Pick-up & delivery FAQs

Common questions

How much does pick-up and delivery cost?

It’s a flat $39.99 per visit for addresses within 15 driving miles of our service center, covering the trip to us and the trip home. Your service is billed separately.

Can I see where my car is?

Yes. You’ll get a link to track your driver’s location and ETA in real time on the way to pick up your Subaru and again when we bring it back.

Who will be driving my Subaru?

Our own team. Every pick-up and delivery is handled by Hello Subaru of Temecula’s dealer trade drivers and porters, never a third-party service.

Do I need to be there for pick-up?

Yes, please meet your driver for a quick key handoff. But you don’t need to be home. We can pick up from work, school or anywhere else within 15 driving miles of our service center.

How will I know what my Subaru needs?

Your technician sends a Direct-to-Tech video and a link to your digital inspection. You approve or decline each item individually.

Who do I contact with questions while my car is with you?

Your service advisor. Text them anytime for quick answers, or give them a call. You’ll stay in the loop without ever setting foot in the dealership.

Can I get a loaner while my car is being serviced?

Yes, loaner vehicles are available, subject to availability. Just ask when you schedule your service.

How do I schedule?

Schedule online 24/7 and select Pick-Up & Delivery, or text or call our service team at 951-501-1899.

Front of a silver Subaru Ascent with a Hello Auto Group plate frame

Your next service, delivered.

Book online in a few minutes and choose Pick-Up & Delivery, with live tracking both ways.

$39.99 pick-up & delivery fee applies round trip per service visit for addresses within 15 driving miles of 42050 DLR Dr, Temecula. Loaners subject to availability. See service advisor for details.

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42050 DLR Dr, Temecula, CA, 92591
Hello Subaru of Temecula 33.510680, -117.152050.