Customer Testimonials
Went in to trade my wife’s Mazda Cx-9 for a new cx-50, Analise was very helpful and didn’t pressure me at all. During the paperwork portion she helped me gather what I needed and walked me through everything going on. Jose was the manager who helped her with my sale and finalizing everything and he was also great to deal with. Facility is clean, cars are in stock, and the pricing is low and honest.
Everyone was very nice and super respectful. It was a very warm and welcoming environment
They don’t do markups! They are good salespeople but not to pushy. Service, and customer relationships are great.
They are friendly and professional. The waiting area is very comfortable and dogs are welcomed!
I was very impressed by the customer service and how quick and smoothly the process went.
Thank you Analise and Stefanie. You both made the process so easy. Best dealer experience so far.
I was very impressed with the customer service and how quick and easy the process went.
They are always super easy to work with and very honest. Love that they sent me a video of my inspection so I could see everything via POV
The clerk was very efficient and polite. Explained what the maintenance would be. I was led to believe it would be complimentary but wasn’t.
The maintenance dept is very quick, thorough and Percise. I actually had a good time while my car was getting an oil change. HELLO SUBARU
Jason Gettle was professional, courteous and extremely helpful with my car problem. He went above and beyond and I was extremely grateful. Now this 68 year old lady feels safe in her car again.
Hello Subaru is the best! I bought my subie from them in 2018. I recently had to take it in to be serviced. Their expert care and amazing customer service will have me coming back again and again! Shout out to Bryan and Evelyn for all their help!
Lee was great helping me from the time I stepped in to the time l left great customer service
We had a wonderful experience with service. Hello certainly made some changes. Hines was very good, and when Hello purchased we were concerned. Staff was very friendly and helpful. We brought our Outback in for maintenance and very pleased it was serviced in an hour. In the past we waited 2-3 hours for an oil change. Hopefully this is a new change from Hello Subaru Temecula.
Even though i didn?t have an appointment scheduled and was nervous about driving over an hour and being turned away, they squeezed me in and finished in under an hour. They are so helpful, friendly, and knowledgeable!
Evelyn was our assistant at service department. She was very pleasant and provided great service.
Everything was great. The employees are all super friendly and my car at its oil and tires changed quickly. I highly recommend this dealership. Thank you Lee for everything.
Hello Subaru is top notch with customer service! We appreciate their professionalism and attention to detail. Bryan was excellent throughout the process. We would highly recommend Hello Subaru!
Hello Subaru is top notch with customer service! We appreciate their professionalism and attention to detail. Bryan was excellent throughout the process. We would highly recommend Hello Subaru!
Bought a CPO 2021 Mazda CX-5. Good price, and Amy was very helpful and responsive. I was able to start the buying process online and finish it when picking up the car. Overall, it was a positive buying experience from the beginning to the end.
Great people, we were in the market for a subaru and I just wanted to buy the car without any sales pitch. They let me and my wife shop and arrive at our own decision.
From the time we began looking for a car to the recent service on our car, Hello Subaru has been a dream to work with. All of the people we have encountered have been friendly and knowledgeable. I highly recommend Hello Subaru in Temecula!
Lee Quintanilla the service advisor did an outstanding job again and again! Delivered my vehicle on time! Price was reasonable. I am a very satisfied customer!
Friendly service and staff; clean facilities and free coffee
This CX 50 is SUPER COOL & then some!!! I want one. How about you?
Awesome experience! Devin, Jen and Adam were wonderful to work with! Between all three, they answered all of my questions. I felt like I was their priority as a potential buyer! So very happy with my purchase of my CX-5! Again, thank you for your exemplary customer service and your caring attutudes!
It was my pleasure to have been serviced by Subaru Temecula. Bryan and Casper took excellent care of me and my vehicle! Bryan’s customer service skills were excellent! Thank you!
Thank you to Tim and Santos in the shop for making sure my car was taken care of correctly and in a timely manner. Thank you also for the informative video of my car prior to service. Appreciate it
From the minute I stepped into Hello Mazda of Temecula, I knew I chose a great place to find a car. My salesperson Nate Guy was professional, knowledgeable and caring. He answered all my questions and more. Nate helped me find the perfect car and made the process very smooth. The people at Hello Mazda of Temecula were excellent! I would definitely recommend this place to friends and family!
Great service
Always great customer experience. Bryan is always helpful
Very quick and attentive! We were in and out without fuss. Highly recommend working with Andrew!
We were greeted very nicely and the young man was helpful with our questions.
Excellent with one exception: The engine compartment was very dusty and gritty. When I asked if the would blow it off, I was told they don?t do that. Annoying!
A step above most dealerships. I actually felt valued and they offered value.
They took excellent care of me and my vehicle. They kept me apprised of the repair time.
Brian was awesome and provided great customer service. Thank you!
Excellent customer service! Thank you for providing quick drop off and pickup and espy taking gentle care of my car. I am extremely satisfied with the service and suggestions
Hello was great! Eric Kelly was awesome and prompt.
Bryan at the service desk is the best! He is the ultimate customer service representative. His friendly disposition is contagious.
I just did a review?.wrong wording?.during all any any of my car repairs in my life, I have never received a video of my point inspection. Thus repair center gave me a video and awesome service. Thank you.
Friendly and knowledgeable service technicians. They were short handed today so it took longer than expected.
Because I live in Perris, I arrived early. Lee quickly checked the schedule and worked me in. The service went quickly and was professional and was outstanding. Lee made sure to keep me informed about repairs required and their increased cost. That is why I went to hello for my service.
Great service from all staff! Quality service ! Highly recommended!
We had such a great experience. Robert was amazing. He was extremely helpful and patient. He took the time to ensure our needs were met and went the extra mile to make our experience great. I highly recommend speaking with Robert if you are looking to purchase a car at Mazda. Thank you, Robert!
Andrew was super friendly and helpful. I enjoyed how easy and stress free he made my visit!
Overall excellent experience buying a certified pre-owned CX-5. Kobe Rosario was our sales person and he was a pleasure to work with and everything went smoothly. The sales manager was very helpful as well but I didn’t catch his name. No surprise extra costs added on either like other Mazda dealers do so I would definitely recommend you work with these guys.
I have bought 2 cars here now and both experiences were great! My most recent purchase was with Mason and he made the experience very easy! Thank you mason and everyone at Mazda 🙂
The best car buying experience ever! Go see Alexa! She made the whole car buying experience super easy, as a first time buyer I was nervous on what to expect but she answered all my question and provided me with great information and was able to help me get into a 2022 Mazda cx-30 This dealership gave a very family oriented vibe from both the car sales people and the finance department Anyone who needs to purchase a new car Im sending them to Alexa
Very good service. Video provided to show all around inspection of the vehicle and any work, if needed. Also, provided a loaner vehicle (an awesome new Mazda at that!)
My Forester is the best car we have owned in the last 30 years. Hit road debris on the toll road and it destroyed my tire. Luckily I had my 12,000 mile service scheduled on Saturday and they took care of everything. The video provided showing the work done and inspections completed, was a great way to show me everything was good. Very impressed.
Great people with great service. They take excellent care of my car, I love the videos they sent showing live status; they take time to listen to my concerns and help provide possible solutions.
Ordered a car, then picked up when ready. Pretty low hassle. Good experience.
Hello Mazda, of Temecula, was a wonderful surprise. Honest. Polite and Friendly. I purchased and traded in a vehicle. Everything went smooth, no surprises. Very nice people.
Hello Subaru is always rock solid with their service department. Great guys to work with and quality work.
Informative about vehicle condition, tires, and filters.
Had a great experience buying a 2022 CX-5. The dealership did not charge over MSRP or forced me into buying any add-ons (but they do ask) and i politely refused. I liked the fact that once you say no they don't keep pushing you to buy useless stuff. Robert was great from start to finish and i have to say that i will consider this dealership for future purchases. I looked at other dealerships before deciding to go with Hello Mazda of Temecula and all others were selling add-ons in order to purchase. Too much hassle (in general) with the ...
Today I bought a new Mazda CX 30 at Hello Mazda. I tried to buy one locally (Rancho Mirage) a month or two ago but, they added $3500 to MSRP because of the vehicle shortage. I said "no thanks". I decided to try again and looked online for new Mazda CX-30s. I came to Hello Mazda's ad and went to their web page which stated "You always get our upfront price. We never price above MSRP. No pricing games here!" I'm pleased to say they lived up to their word. It was one of the ...
Lee is excellent service manager and I always get great service from him.
Needed a new car because I got in an accident and car was totaled found exactly what I was looking for. Everyone was extremely friendly. Thank you
Always impressed with Mazda’s service! They take great care of you and are amazing with giving you updates on your car. Their mechanics send you an informative video showing you updates of the car service and explain where each part is at with wear and tear (for example, they showed me what my air filter looked like and let me know that it’s still good/still has some life left before needing to be replaced). I appreciate how well thought out the customer service is with Mazda. Thanks again!
Amazing, reasonable, and prompt service for maintenance and repair of my vehicle!
My car service was just as I was told it would be, with no surprises or longer wait time. Hello Subaru has totally mastered the service routine and I have no complaints on the quality of their excellent service.
Courteous and helpful. Facility is clean offers a nice environment while waiting for car to be serviced
As the automotive world today kinda sucks with all the greedy dealerships attempting, and in most cases succeeding, in charging crazy markups and worse “pre-installed” equipment, the Hello Auto Group, or in my case, Hello Mazda of Temecula, brings sanity to the industry by Making it policy Not to pull such shenanigans. All the people were extremely kind and respectful not to mention had great vehicle choices at great prices.
My service person is Lee. He takes really good care of my Forester. Goes out if his way to accommodate me.
Quick and c easy check-in, everything well explained, done on time.
Jennifer was wonderful thru the process. We had to order our car and she kept us informed the whole time.
My service advisor was the best went out of his way to make service transaction perfect ??
Went in for routine maintenance, fantastic customer service, we were quickly updated and I loved the video of the inspection
Awesome! I cannot day enough about this place and their service
Mack and Jonathon were friendly and courteous. They were apparently unprepared to deal with Family Trust ownership and this complicated the purchase process.
I purchased a 2022 Subaru Forester Wilderness from Hello Subaru in Temecula, and the process could not have been easier. I placed a deposit on the car before it arrived at the dealer and Jennifer Minnick kept me updated on its arrival time. When the car arrived I was informed, visited the dealership, drove the car, and made the deal. The entire process was very pleasant, professional, and I got the deal I wanted with the exact terms I wanted. Jennifer was excellent and made the process very stress-free. I highly recommend Hello Subaru and Jennifer Minnick.
I have taken both my 2020 Miata and 1993 Miata in for service on a few occasions and have been extremely pleased with Service Advisors Drew and Tabitha. A big Kudos to Technician Eric who today performed the Mazda full circle inspection/oil change/tire rotation on my prized original 1993 Miata (the live stream video was top-notch ... thank you Hello Mazda).
The pros of today?s service are: Professional service, the technicians video of the car review, and the use of technology to keep the customers informed. The cons of the service: No courtesy shuttle provided. The old owners provided Lyft service for their customers. Please bring back the courtesy shuttle, without it puts a strain on the customers. Not everyone has someone to pick them up.
Quickest visit and best customer service for dealership service I?ve ever received.
Analise and her managers gave my husband and I a great experience! Very easy process. Zero haggling!
Bought a car from Kobe. Was a great experience overall. He was very friendly and treated us like family. Didn’t have to negotiate or haggle because the online price is the price i paid. Would recommend.
Service was very good , they send you a video while serving my car and explained everything the technician do to my car . And the lady the helped me is very professional and precised . She estimated my wait time for an hour and half ,and it was done at that time Thank-you again.
I just went in for a 6000 mile inspection. It was excellent! They send you a video of the inspection and text all the info and recommendations/price. The customer service was really friendly and great. I loved visiting this place for service. The prices are really fair too! I would recommend this service center anytime.
We had the pleasure of meeting and working with Jennifer Minnich. We reached out to her since we were interested in a trade in. In no time we were in our Tesla Model 3. Thanks again Jennifer you the best!
Was very fast and efficient service with friendly staff
Very friendly and knowledgeable service staff. Even got a complimentary car wash.
Always a good experience at Hello Mazda service department. Quick, friendly, informative, knowledgeable and the coffee is great!
Bought our Subaru Ascent from Hine Temecula Subaru (now Hello Temecula) in 2019 but always come back to this dealership for the best service and customer care. Couldn?t be happier!
ALL of Service dept was superb! All very friendly and knowledgeable!! Serena was very efficient, kept in touch with me during service, very nice. Lee went a step further and explained some details on my Outback service, very friendly and helpful to me!! Thank you Lee:) Erica in Sales is the best!! I hope to buy a Crosstrek soon! Thank you Subaru for the Lyft ride to Costco and back! Subura Temecula is great!!
We had our 2008 towed in and worked with Lee via phone and text to arrange repairs. Lee had the issue diagnosed and informed us of the needed repairs. They had to order the parts and the repair was completed. We picked up the car today and met Lee . He is very courteous and professional and walked us to the car and showed us what was done. We appreciate him and his knowledge and expert handling of our repair.
Just hope everyone involved in diagnosing the issue of why my car stopped working at an intersection, understand this car is my office and I drive in remote areas, travel on Cliff roads, and am in areas with no phone service. Drove it today and everything was fine so far after replacing the battery . The price of the battery was very high. Lee was great to work with. He understood all my concerns. Thank u Lee!
Great customer service by service advisor Lee Q?..
Alexa and Mason were great help when I came in to look at a new Mazda 3. Great to have a dealership like this around with such great staff.
I bought my new 2022 Mazda 3 Hatch Premium from Hello Mazda of Temecula with no trade-in. I liked that the dealership did not charge over MSRP, and in these current market, that would really be appreciated by customers. They advertised it on their website and was true to their words. One of the managers tried to sell me an extended warranty though but when I refused, he did not became pushy or agitated, and so that’s all good. Worked with Sebastian on the purchase, I put down the deposit about a month before taking delivery, and then the wait for ...
Good experience . Staff was helpful. They provided transportation to near by location for dropping me off and pick up. This helped me to use my time in other yak while my vehicle being serviced.
Drew is friendly and gets it done. My experiences at Hello have always been good.