Customer Testimonials

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Google Jun 26, 2026

Dylan, Tabitha, and Valone. I name them first so if you get tired of my long message of thankfulness you know who to talk to. to say Valone was my sales guy would be an understatement. I didn't talk to anyone else until I drove back for service 2 days later. he took care of the deal end to end. very respectful conversation. no hand off to financing like other dealerships where you deal another round of negotiations declining all the add on junk. yes ill be back here. Dylan and Tabitha took care of me like family in the ... Read More

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Google May 28, 2026

I am STILL sitting in the lobby waiting for an OIL CHANGE 3 hours in so far!!!!! I only came here for a deal on an oil change and tire rotation but I didn’t realize I was sacrificing my only day of to Mazda!!!!!!!! I seriously hate you guys! Hurry up already!

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Google May 21, 2026

On Friday, May 9, 2026, I scheduled an appointment with Hello Mazda through their automated system for May 11, 2026, which was simple and easy. When I arrived, Jonah greeted me at the front and was very knowledgeable about how extended warranties work with some companies, which saved me a lot of money. He confirmed that the issue with my CX-30 was the battery. Jonah showed me a helpful video that demonstrated how well the car was maintained. He tested my battery and found no charge, and thankfully, I didn’t need to go through any costly diagnostic checks that I initially expected. Jonah'... Read More

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Google May 18, 2026

I just purchased a 2026 Mazda CX-50 Hybrid at Hello Mazda and couldn’t be happier! The car drives great, looks amazing, and is packed with features. I worked with Miguel and Craig through the purchasing process and was impressed with their customer service. They were highly knowledgable, there were no hidden fees or ad-ons and made the experience easy. Pricing and financing were transparent and fair. Highly recommend both the CX-50 and this dealership!

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Google May 17, 2026

Jonathan !

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Google May 16, 2026

Jonathon from sales is the man. Reached out through text and helped us out. Very quick process. In and out in 30 mins. Would recommend him. finance managers are great too. Good people

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Google May 14, 2026

The Mazda dealership in Temecula has excellent service. Took my car in for a multipoint inspection and oil change today and all the staff were very helpful and friendly. They provide you with video of the inspection walkthough, pretty cool to see the car and very transparent. Jonah, my service advisor, walked me through the whole process and was very polite and professional. They did a complimentary car wash as well! Highly recommend service here! 🤗

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Google May 2, 2026

Excellent Dealership. Flew in to LAX from NY with plans to buy a Car and drive home. Did not expect to find a good deal for a Car in CA. Not only did I find a great deal but a great used Car. Thier Detailer is a pro. Honest, transparent and even a good time. From Sales to Finance everyone was great. Next time I buy a Car I'm flying across the Country again and shopping here. Thanks Jorge and team!

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Google Apr 7, 2026

Very nice! Super friendly!

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Google Apr 2, 2026

I’m still sitting here at the Mazda dealership finishing up my new lease on my 2026 Mazda CX-50 with Miguel, and I already knew I’d want to leave a glowing review. From the very beginning, everyone was incredibly welcoming, friendly, and genuinely helpful. The customer service has been outstanding every step of the way, with a level of professionalism that made the entire experience feel easy and stress-free. What amazed me most was how fast and seamless everything moved. This has truly been the fastest car-buying experience I’ve ever had, without sacrificing quality or attention to detail. I ... Read More

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Google Mar 31, 2026

Sale man, Donald, was amazing. He was very helpful and answered all my questions. He advised me on features that led to my purchase. I highly recommend him when shopping for a Mazda.

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Google Mar 25, 2026

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Google Mar 22, 2026

I had such a great experience at Mazda Temecula, all thanks to Jonah! He’s truly amazing. Months ago, my key fob had come apart and he mentioned that if I brought it in, he could try to fix it. I came back the months after my service and he actually kept his word and took care of it for me. It’s rare to find someone so genuine, helpful, and reliable. Jonah went above and beyond, and I’m honestly so grateful for his help. If you’re coming here, definitely ask for him you won’t be disappointed!

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Google Mar 4, 2026

Jonah at service department help us out. Definitely recommended

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Google Feb 26, 2026

I called them with more issues and have not got a call back in over 3wks. Here’s my story, This is a bad dealer to buy from I bought not even a month ago a 2015 Audi Q7 and I was informed that it had gotten its full inspection and the maintenance was done as well, great that’s good for me I don’t need to add money to this car other than my down payment! Wrong!!! When I test drive the vehicle I told the sales person that was helping me that the brakes were bad and possibly ... Read More

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Google Feb 24, 2026

I bought a brand new CX 90 in September of 2025 I am disappointed that I did not get my first oil changes for free I thought that was standard now I see it wasn't since I just paid for my first oil change and tire rotation. I do love my first brand new car the buying process was easy I did everything online then just pulled up and got my keys I was in and out in 30 mins

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Google Feb 23, 2026

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Google Feb 16, 2026

Hello Mazda has been my family’s go to dealership for years and have purchased several vehicles from this dealership (6 to be exact, hoping for a 7th today). The staff has always been exceptional which led us to always coming back. Today we went in, saw a car and applied. After putting an application in, the loan dept (I believe Miguel) came back with an offer. The initial offer was a complete shock and was quoted an outrageous APR. He then suggests we apply for a new car due to lower rates. Unhappy with the offer we requested to speak ... Read More

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Google Feb 12, 2026

Getting New Car Wash 🚗

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Google Feb 7, 2026

From the first introduction to the finish line this is by far the best car buying experience I’ve ever had! Donald (Don) my sales rep was kind, knowledgeable, helpful, and not pushy! I will be and have been sharing my experience at the Hello Mazda of Temecula. If all purchases were this smooth life would be much easier. Don is a gem and should be recognized for his dedication to serving his customers at such a high level.

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Google Jan 27, 2026

Jonathan helped me out with buying my new mazda 3. He was upfront about the pricing and answered questions I had a out the car.

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Google Jan 19, 2026

Beware of a sales supervisor named Jose, who expressed that he wants your used vehicle, and then he controls the conversation by raising his voice in a disrespectful manner and a condescending tone, faulting you the company is losing money by getting your used vehicle to close a trade in deal. Please be clear about the fact that the customer did not initiate a trade in to begin with. If your company is trying to get the customer’s used car, minor fix it and put a high resale price on it, and at the same time make another new ... Read More

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Google Jan 18, 2026

Submitted an inquiry online. Within minutes Anthony was helping me out. Jose his manager tagged in for some extra clarification!! Mazda store within minutes of my house. But Anthony and Jose made it worth traveling down to Hello Mazda! Upfront. Transparent! And most importantly, no back and forth games.

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Google Jan 8, 2026

Although they were nice, a little shady the way they did business. First we talk to Jonathan, who said they don’t any dealer markups except their Pulse braking system which is around $600. Then we come in another day and talk numbers with Saleen, and BAM over $5,000 in dealer add-ons. Then when we took those off, and in order to bring down their markup on MSRP they needed to see offers from other dealerships. I would highly recommend calling this dealership and getting OTD numbers before coming in. Your presence is NOT power here.

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Google Jan 4, 2026

Fantastic customer service. Jonathan did a great job working with me to acquire a vehicle I have wanted for many years. No complaints, only praise for Jonathan and the team.

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Google Dec 31, 2025

Just purchased a 2026 CX50 Premium, all the staff at Hellow Mazda Temecula was great.No pressure sale took all the time my wife and I needed to test drive and decide which model best fit our needs. Thank you Donald for coming in on your day off and for your help in finding the perfect car for us.

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Google Dec 31, 2025

Outstanding service from Steven, Miguel and the rest of the team. We were looking for a CX-50 with a particular color and in 100 miles area, only Hello Mazda of Temecula had it at the dealership. We called in before heading over, and Steven took time to give a rough estimate of lease - so we were better prepared. Once we got there, Miguel specially came to welcome us. He had the car ready for us the test drive. After the test drive, he took us to meet Steven, who confirmed the lease details exactly as we had discussed over the ... Read More

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Google Nov 25, 2025

Amazing service, as always. I live in SD and I always drive up here to get serviced (versus the local dealership near me). I trust them and I’m always treated with respect. The service is fast and so thorough. Even though it’s a trek of a little over an hour, it’s SO WORTH IT. Tabitha is the best too. 10/10

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Google Nov 22, 2025

Here's why I gave 5 stars and will come back to this dealership: - No pressure sales tactics - Straight forward and transparent pricing - Easy financing - No gimmicks or shadiness - Great customer service, from first contact to final delivery I purchased a certified pre-owned Mazda. I pointed out some areas and they happily detailed the car for me and went above and beyond my expectations and delivered the vehicle to me the next day (and I live 65 miles from this dealership!) Noel was my sales rep and Jose was the Sales/Financing Manager I delt with.

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Google Nov 22, 2025

I found this dealership on CarGurus while searching for a car. Anthony Vergara made the whole process very simple and straight forward. The price was as listed online on both CarGurus and on their website's inventory and I'm very happy with my purchase and the whole experience. I'd highly recommend this place and Anthony to friends and family.

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Google Nov 19, 2025

Very disappointed with Hello Mazda. I purchased a 2024 CX 90 in Nov of last year and at 14k miles, my tires are bald. I know this isn’t Hello Mazdas fault, but their callousness to my issue was upsetting and the reason why I’m upset. The person who met me at the service center immediately told me they couldn’t do anything but I insisted they inspect the car. He was rude. Long story short, they told me it’s my problem because I didn’t align the rear wheels. I have never had rear alignment issues on a 1 year ... Read More

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Google Nov 19, 2025

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Google Nov 8, 2025

Miguel was super helpful and patient while we looked through different car options. He really listened to what we wanted, gave honest advice, and never made us feel pressured. Great customer service; we appreciate the time he took to help us find the right fit!

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Google Oct 8, 2025

Purchased a Mazda CX-30 from another Mazda dealership in Escondido July of 2024. Had misfire issues that placed the vehicle in limp mode. Mazda Escondido, cleared the code and returned the vehicle telling me it was fine. They didn't fix the issue. I had already used my scanner and knew there was an issue on the harness connecting to the #2 injector and coil pack. So after about 10 times of this happening with them not fixing the issue I brought it to Hello Mazda in Temecula and I explained the issue to Tabitha in the service department. She had the head ... Read More

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Google Sep 18, 2025

Sales agent Valone was of great help. Even the other employees were very pleasant and accommodating. Valone made the transaction very smooth from start to finish. Looking forward to acquiring more cars with Mazda Temecula and Valone in the future.

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Google Sep 11, 2025

I chose to engage with Hello Mazda of Temecula specifically because of their overwhelming number of positive reviews praising their transparency and "no-hassle, no-hidden-fees" sales process. Unfortunately, my experience was the complete opposite and a masterclass in the exact 'dealer games' I was trying to avoid. After requesting a full out-the-door price sheet for a CPO Mazda3, the first quote I received included a mandatory, pre-installed $595 accessory called "PULSE" that I never requested. The DMV fees also appeared to be inflated and incorrectly itemized. When I questioned these charges and pushed back against dismissive, unprofessional responses, ... Read More

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Google Aug 31, 2025

Exceptional customer service, Valone and the rest of the team were outstanding. They got us the car we wanted at a price we could afford and were willing to pay. My husband has wanted this car for twenty years and he is delighted to finally have it.

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Google Aug 16, 2025

Went in to look at a beautiful f250 photos made her look brand new. When arriving and looking at it there was clearly damage to the car. When asked about replacing all missing parts dealer seemed almost confused I was asking for them to be replaced. Before I bought. Needless to say I walked away and will never be returning.

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Google Aug 8, 2025

We highly recommend Hello Mazda of Temecula for all of your vehicle purchase and service needs. Our journey with Hello Mazda began when we purchased a new CX-5. Hello Mazda sales did not apply pressure or try to sell unwanted dealer additions, which add to the purchase price. The sales process was transparent, open, and honest. We received all eligible discounts and the best possible out the door new vehicle price. What Hello Mazda sales recognize is Mazda vehicles are the benchmark of quality and value. Because of this benchmark and Mazda’s direct customer focus their vehicles practically sell ... Read More

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Google Aug 4, 2025

The people are nice they make sure you are well taken care of if you happen to want a new Mazda I recommend going to hello Mazda you will not be disappointed

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Google Aug 4, 2025

Had an awesome experience buying my car here! I worked with Miguel, who was fast, communicative, and super transparent - even before I made the trip out to Temecula. Everything we discussed ahead of time matched what I saw in person. No surprises, no pressure, just a smooth, respectful experience from start to finish. As a woman shopping solo, I really appreciated how I was treated - no upselling games, no condescension, just genuine help and clear answers. I came in well-informed and felt like that was respected every step of the way. I left with a beautiful car and ... Read More

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Google Jul 23, 2025

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Google Jul 17, 2025

I've always avoided going to dealerships for service due to a bad experience at a different servicer. Hello Mazda of Temecula was an absolute breeze from start to finish. Jason in the service department rang us up, he was very helpful and knowledgeable. Nothing at this location seems phony, no pushy sales or add ons. Fast, efficient and most of all GENUINE people. Safe to say we will def be going back

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Google Jul 16, 2025

I BIG thank you so much for Temecula Mazda service Team and for Jason to my advisor who is really helpful and very professional! The service did very fast and professional service! Thank you!

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Google Jul 11, 2025

I’m not someone who usually writes bad reviews, but I feel I have to speak up after the dishonest experience we had at Temecula Mazda. After weeks of car shopping, my wife and I scheduled an appointment with Miguel to test drive and potentially purchase our first Mazda. Miguel was friendly, helpful, and professional throughout the process. We test drove the vehicle, then sat down to try to make a deal. We couldn’t come to an agreement, so we left the dealership. Just five minutes later, we received a call saying they would take off the extra $3,000 we ... Read More

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Google Jul 9, 2025

Didn't have the best of luck with this dealership. Upon arrival, we were greeted, which was nice. Offered water and snacks and I will say it was very nice. Test drove the car we wanted to get. Loved it until we sat down with numbers. We already had a pre-approval and was ready to go. Dealing with financing just wasn't what we expected. Extreme low ball on trade-in and when given the final number they tacked on almost 9k in unnecessary warranties and accessories. After we mentioned we just want OTD pricing with taxes and fees, they were ... Read More

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Google Jul 7, 2025

I would NOT recommend this dealership to anyone. I communicated with the salesman for a week, received an out-the-door price, and got a value for my trade-in. We scheduled an appointment and drove in from out of town. As soon as I arrived, they pulled the typical shady dealership tactics—gave me a lower number for my trade-in, added warranties I never asked for, and presented a ridiculous monthly payment. I’m glad I wasn’t the only one who walked away without doing business that day; I saw at least two other customers leave without purchasing anything. Stay away ... Read More

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Google Jul 3, 2025

Top Notch Dealer. Krystal was super helpful when I bought my Mazda 3 in October 2024. I have been to the Service Department for regular maintenance and also a top notch experience. Financing beat my credit union rate. No pressure dealership also. I will buy my next vehicle here.

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Google Jun 21, 2025

Noel is the guy to go to for excellent customer service! Noel helped me when it came to making a deal for my new SUV! He truly went above and beyond and just really provided amazing customer service, without ever being pushy. Please ask for Noel next time you are in need of a new car! He will do everything he can to help you drive off with your new ride!

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Google Jun 14, 2025

A little late review but this dealership is hands down the best one I have ever been to and for sure the best Mazda dealership I have been to. Shout out to Danny for making my experience the best it can be and making it the most simple transaction ever he is truly a great person. I’m happy I went with them for my brand new 2025 Miata rf!

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Google Jun 5, 2025

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Google Jun 4, 2025

Absolutely love my car but HATE THE CUSTOMER SERVICE THAT COMES FROM THE SALES TEAM , my husband is an active military member and our residence is Tennessee the DMV from our State told us that the dealership would have to send over all the information and they can process the registration from there. The dealership then asked my husband for all his military paperwork that showed our Tennessee address and said they would send all the information over to Tennessee DMV. Fast-forward to 2 1/2 months later, they claim they sent our registration to a California address because they don’t do ... Read More

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Google May 31, 2025

Hello Mazda Temecula is a great dealership with super helpful and knowledgeable sales reps. Very eager to answer questions and show the cars. Ask for Valone he is great.

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Google May 26, 2025

First contact with dealership “Maria Lopez” then talked to “Noel Banos” immediately dismissed any negotiating while being rude and unprofessional. Save your time don’t bother here.

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Google May 24, 2025

Noel Banos. That's who you want to deal with when buying your car from Hello Mazda of Temecula. Honest. Upfront. Did not waste my time. Showed old school customer service that you don't get much anymore by following up with me more than once. Again, Noel Banos is who you want to purchase your vehicle from.

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Google May 6, 2025

I want to give a huge shout out to Valone Lopez for hooking me up with my 2014 Accord purchase. A salesman that knows the cars he's selling and to me that is huge. He answered all the right question. And he dropped my car at the tint shop just in time. Keep it up brother!!

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Google Apr 18, 2025

Great experience

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Google Apr 18, 2025

Had a fantastic experience buying a car from Jose Casillas at Hello Mazda Temecula. A great deal, terrific follow-through—overall amazing customer service! We even had some follow-up on some needed forms, and he continued to follow through and work on our behalf until it was resolved! Thanks for the fabulous service, Jose!

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Google Apr 4, 2025

A+ service

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Google Apr 2, 2025

I wanted to say how much I enjoyed my car-buying experience at Hello Mazda of Temecula. I worked with Lindsey De Vaney who was responsive, flexible, and professional. She helped me secure the car I wanted and worked with me on everything, including how I financed the car! I purchased a Certified Pre-Owned vehicle and found that Hello Mazda priced the vehicle extremely fairly, and with their straight-forward pricing, it made the purchase so much easier and stress-free. I highly recommend visiting this dealership and asking for Lindsey!

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Google Mar 27, 2025

My daughter returned her lease but because she didn’t want to renew her lease the salesman treated her like dirt. He was rude, unprofessional, and very unkind. Never will go back there again.

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Google Mar 11, 2025

The sales associate Danny has been great to work with. Although we didn't get a car from this dealership, I wanted to acknowledge his dedication to good customer service. If we end up buying a car from this location, I will update this review.

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Google Feb 15, 2025

I went in just for an inspection, alignment, and for them to change the battery’s on my keys. The mechanic suggested I get 6 services done (I already got them done) saying everything was in terrible condition. One being the drive belt. I left and now the drive belt is SCREAMING and chattering coincidentally right when they told me it needs to be replaced. Also 5 hours later I look one of the 2 keys that needed to be replaced and am now stuck in the middle of nowhere because they did not do their job unfortunately.

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Google Jan 9, 2025

Zero stars. Terrible experience with this dealership. I’ve taken my brand new vehicle in twice and they claim there’s nothing to be fixed, and that the jerking and I-stop kicking in while driving is normal. They are not helpful and I will never refer them to anyone.

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Google Nov 21, 2024

My husband went here to get me a new car on lease. After hours of paperwork, and being told everything was good, the car was delivered to our front door after a couple days! Seemed great! Until each day that has passed we have found things wrong left and right. First, the sales guy Miguel told my husband that the tow hitch was installed. After looking at it upon delivery, it was not, in fact, installed. A few days later the parts department contacts us and says the paint and interior coverage package is not paid for? Excuse me? We ... Read More

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Google Oct 24, 2024

Decided to give it a try after hearing so much negativity for this self called “high end dealership”, after being treated like they deserved our business and their so “we do not negotiate here” they made the mistake to show us an old carfax report, where it showed how the mileage was rolled down then after a talk to the manager a new print out was provided with a “discrepancy” and that specific detail was hidden, be careful when shopping used cars and make sure to do your research and do not be afraid to make phone calls to obtain ... Read More

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Google Jul 17, 2024

Recall was completed but car would not turn on right after keys were handed to me. When issue was reported, a man at the front desk said this was not their problem. Battery issue was not mentioned in technicians video sent to me. Unprofessional and unhelpful staff.

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Google Jul 10, 2024

I’m not sure about other Mazda dealerships but this one has the worst customer service, even after purchasing a brand new car from them. This would be my third time getting my car serviced from them and each experience has been garbage. The car was missing a key for the wheel lock, I’ve been ignored, they take over 3 hours for simple oil change, even with an appointment. If you are purchasing a Mazda, try a different location.

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Google Jul 1, 2024

I’ve been trying to talk to somebody in the parts department for literally weeks, yes weeks. I’ve called probably close to 15 times over the last 3-4 weeks, left multiple messages, and have yet to get a call back or get anyone to answer the phone.

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Google Jun 29, 2024

Don’t shop here unless you want to suffer through 2 days and 20+ emails asking for a price only for the sales rep to tell you you’re not a serious buyer and refuse to give a price. My husband sat through 20+ emails of slimy sales games, trying to get him to drive 3 hours round trip just to get a price. Absurd! UPDATE: The manager’s response says that the reps “tried to accommodate me in all ways”…all except giving me a price! More slimy tactics.

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DealerRater Jun 28, 2024

I do not recommend Hello Subaru (or any Hello dealership) due to their blatant dishonesty and unprofessionalism in the service department. Unfortunately, this is the only Subaru dealership in the Temecula area, and their incompetence has completely soured my view of Subaru as a brand. When you buy a new vehicle, you get 2 years of free maintenance. However, beware—they often won't replace engine or cabin filters, claiming they're still good. This is misleading. Subaru recommends replacing these filters every 15,000 miles. After my warranty expired, during a visit for an unrelated issue, they suddenly recommended replacing all my ... Read More

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Google Jun 21, 2024

Don’t wast your time here!!! Stay far away from this dealership!!! Steven was very unpleasant to work with! I had been approved for financing, lined up my insurance and left a trip to Vegas early to come sign papers for a car on the lot! After 5 hours of driving, and a trip to the bank I was told that I wasn’t able to take the car home! That would have been nice to know before I left Vegas a simple text would have been sufficient enough. Steven and his manger were both unapologetic about the whole situation! Also ... Read More

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Google Jun 10, 2024

Buyer Beware!!Bought my 2021 Mazda Cx 5. However their parts department does not answer their phones. I would have never bought my car here knowing how bad their support line is. Your on you own to figure out your part needs

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Google Jun 9, 2024

Showed up to dealer and was told I had to purchase warranty if I wanted to buy a car from them. Feel like I wasted my time driving out there.

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DealerRater Apr 15, 2024

Recent visit to Hello Subaru Service Department. Helder Santos went the extra mile to place the Customer first' Great job Helder and entire Maintenance Staff. Within the next couple weeks I brought My Daughter to Hello Subaru and working with Dylan in sales. Magaly Rivera played an important role in the deal. Made us all feel welcome and Important. It was a great experience. Hello Subaru we will return and tell others.

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Google Apr 11, 2024

Will not honor mazda service nuf said

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Google Apr 10, 2024

Disappointed by the sales experience here. We came to test drive the Mazda CX-90 PHEV and the salesperson was late and not knowledgeable about the car. Plus the car wasn't charged so we couldn't test its EV options. All in all it was a disappointing experience and a waste of our time.

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Google Mar 31, 2024

Terrible service. Left my wiper fluid reservoir open so when I got home I had a dirty engine bay. They did not top off my coolant…like the report says: “all vital fluids topped off.” I have a big road trip coming up tomorrow and now I gotta go get some coolant. Then you have the staff that couldn’t give a damn about your problems and think they’re always right. It’s not like how John Hine used to be, after the “HELLO” auto group took over, this place took a DUMP. Don’t let them ruin your ... Read More

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Google Feb 24, 2024

My car was in the service department for SEVEN WEEKS. No update calls until we walked in. Was told we were going to get updates every 2 days. I can count on one hand how many times we were called with an update. Terrible communication. Very disappointing and dissatisfied with the customer service. I will definitely never be taking my Mazda to get fixed at this dealership again.

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Google Feb 14, 2024

Service advisor never provided an estimated date/time for completion of the work. Vehicle was in the shop for 6 days in order to complete 20-24 hours of work. Cost of repairs was excessively high. No work was performed on the vehicle on one day because 'the mechanic assigned did not report to work.' Very incomplete, cryptic, and generally poor communication regarding vehicle status. Required me to check on the vehicle in person after 5 days and talk to the service manager. Loaner was provided, but a stripped down version of my car which imposed physical restrictions due to my medical conditions. ... Read More

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DealerRater Dec 7, 2023

tried to get windshield replacement using Subaru's equity shield ,was told they don't honor it after multiple calls and text messages , very unprofessional seems like they don't want the business or just don't care if they lose it.

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DealerRater Nov 6, 2023

They don't have parts, don't have the staff and claim they have no loaner cars. 2017 Subaru Outback has been there for days, no calls, no service!!!

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Google Oct 22, 2023

Went in tonight to purchase a new CX-90. Arrived around 6:10, a sales person came out, I told her what I wanted and asked her to open a car, reluctantly she went inside and then a car we were standing next to unlocked. As I was sitting inside falling in love with the car, she came back out and said, I know this sounds bad, but we’re closed. Here’s my business card. What? She then said we’ve already submitted our reports for the day, so we can’t sell anymore cars! I’ve never experienced a dealership not ... Read More

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Google Sep 28, 2023

Came in with the intention of buying a car that day. Was talking to a dealer here named Devon for a week. He told me that the color I wanted for the CX-5 is arriving in 3 days and that he wanted me to come in today at 8:30AM to finalize the deal. Drove an hour to get here only to find out that Devin wasn’t coming in. It was his “day off”. One of the staff even called him and told him I was here. Dude couldn’t care less. Oh, and turns out he was lying about the ... Read More

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Google Sep 21, 2023

This is an overall Mazda review. If you want a nicer experience, do not buy a Mazda. I bought a 2024 cx-90 PHEV premium package and the only thing premium I’ve experienced is the price. They’re not helpful, lack empathy and seem to take on an it what it is approach. If Toyota operates them, they need to take some of Toyotas service queues. I wasn’t made aware of a recall my car has and as a result, I can’t register my car and I can’t get in until after the registration is due which will ... Read More

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Google Sep 20, 2023

I felt I was charged for unnecessary, expensive repairs. It was very difficult to get in touch with anyone to get updates. The repairs took days longer than I was originally told.

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Google Sep 19, 2023

Well my experience was not so good. My mother-in-law trying to sale her truck. We received offers from couples dealerships Hello Mazda was one of them. They text saying we will match the other dealerships price and may even offer you more. Took the time and gas drove out there to get offered a lowered amount. Once again Hello Mazda has earned car salesman reputation untrustworthy, liars and say anything to get you there. I wish it would let post the text message I received. That I’m not make this stuff up.

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Google Sep 8, 2023

Terrible service if you could call it that

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DealerRater Aug 17, 2023

I am always so pleased when I leave. Everyone is so nice and friendly. Best decision I have ever made was buying a Subaru.

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DealerRater Aug 11, 2023

Quick service and great employees. They washed my car before I picked it up. They have a little shop where you can pick up some swag. Will be back for the next service!

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DealerRater Aug 8, 2023

I feel like the quality of service has gone down ever since Hello bought the dealership from John Hine of Temecula. For this scheduled service I specifically asked to have the cabin filter replaced given a history of recommending it in the past, but never asking if I wanted it done. I had to see it on the checklist when picking up the car. Not only did they not replace it this time, but the checklist said it was fine. When I raised the issue with the service advisor who was there when I picked up the car, I got ... Read More

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DealerRater Aug 8, 2023

I came in with a transmission issue. It ended up being a software update needed. Both Helder and Eddie were amazing. They were kind, professional and knowledgeable. They kept me updated every step of the experience and I am grateful for their service.

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DealerRater Aug 8, 2023

Dropped it off for the 12000 mile service and the open recall without an appointment. Told them I could be without it for a couple of days. They actually found a couple of other issues the repaired under warrantynn

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DealerRater Aug 8, 2023

It is always a pleasure working with Evelyn she get my services done on time and is always recommending future services that help my and my family travel safely.

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DealerRater Aug 8, 2023

Good job getting my audio/nav unit replaced but getting the replacement part took 90 days.

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DealerRater Aug 3, 2023

Everyone is always so friendly and professional. Our service advisor made sure our time today was exactly or under an hour so I wouldn’t be late to the next appointment.

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DealerRater Aug 3, 2023

Very fast service and very willing to help in any way. Lee is super helpful!

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DealerRater Jul 29, 2023

Very pleasant and professional. Service was great 👍🏽 today and I am happy. Thank you so much for the taking care of my vehicle.

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DealerRater Jul 27, 2023

Had my car serviced. Service person seemed a little "put out" because I didn't have an appointment. Did try to make an online appointment, but couldn't get one for months and I just needed an oil change.

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DealerRater Jul 18, 2023

Erik was amazing, he really helped me out with getting my Subaru in super fast and even went out of his way to making sure what I needed repaired got repaired. He went above and beyond helping me out and I will definitely be back and be making sure ask for Erik. Everyone else there was really nice and helpful as well. You have a great staff keep up the great work!

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